SHIPPING POLICY

ChargeNest24

Last Updated: June 2026

Thank you for shopping with ChargeNest24. We are committed to delivering your orders safely, efficiently, and transparently.

1. Order Fulfillment

Products sold through ChargeNest24 are fulfilled and shipped by our trusted third-party fulfillment partner, CJdropshipping.

Orders may be shipped from international warehouses depending on product availability and destination country.

2. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next available business day.

During peak shopping seasons, holidays, or promotional events, processing times may be slightly extended.

3. Shipping Destinations

We currently ship to most countries worldwide, including:

• United States

• Canada

• United Kingdom

• European Union Countries

• Australia

• New Zealand

• Selected International Destinations

If shipping is unavailable to your location, you will be notified during checkout.

4. Shipping Costs

We proudly offer FREE Standard Shipping to:

• United States

• Canada

• United Kingdom

• Europe

Any applicable shipping charges for other destinations will be clearly displayed during checkout before payment is completed.

5. Estimated Delivery Times

Europe

Processing Time: 1–3 Business Days

Delivery Time: 7–20 Business Days

United Kingdom

Processing Time: 1–3 Business Days

Delivery Time: 7–15 Business Days

United States & Canada

Processing Time: 1–3 Business Days

Delivery Time: 7–15 Business Days

Australia & New Zealand

Processing Time: 1–3 Business Days

Delivery Time: 8–18 Business Days

Other International Destinations

Processing Time: 1–3 Business Days

Delivery Time: 10–20 Business Days

Delivery estimates are provided for guidance only and are not guaranteed.

6. Tracking Information

All orders include shipment tracking.

Once your order has been shipped, you will receive a confirmation email containing:

• Tracking Number

• Tracking Link

• Shipping Information

Tracking updates may require 1–3 days to become active after dispatch.

7. Customs Duties, VAT & Import Charges

International orders may be subject to:

• Customs Duties

• Import Taxes

• VAT

• Brokerage Fees

• Other Government Charges

These charges are determined by local customs authorities and remain the responsibility of the customer unless otherwise stated during checkout.

ChargeNest24 has no control over customs assessments or import fees.

8. Shipping Delays

Delivery delays may occur due to circumstances beyond our control, including:

• Customs Inspections

• Carrier Delays

• Severe Weather Conditions

• Public Holidays

• Transportation Disruptions

• Force Majeure Events

ChargeNest24 is not responsible for delays caused by customs authorities, shipping carriers, or other third-party logistics providers.

9. Lost or Missing Packages

If your package appears lost during transit, please contact us at:

support@chargenest24.com

After verification with the carrier, we may offer:

• A Replacement Shipment

or

• A Full Refund

in accordance with our Return & Refund Policy.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

ChargeNest24 is not responsible for delays, losses, or additional charges resulting from:

• Incorrect Addresses

• Incomplete Addresses

• Customer Input Errors

Additional shipping fees may apply if an order must be reshipped.

11. 30-Day Delivery Protection

If your order is not delivered within 30 days from the shipping date and is confirmed lost in transit, you may be eligible for:

• A Full Refund

or

• A Free Replacement Shipment

Please contact our support team for assistance.

12. Contact Information

For shipping-related inquiries, please contact:

ChargeNest24

Email: support@chargenest24.com

Website: chargenest24.com

Our customer support team aims to respond within 24–48 business hours.