Terms of service
TERMS OF SERVICE
Last Updated: June 2026
1. Overview
This website is operated by ChargeNest24. Throughout the site, the terms "we", "us", and "our" refer to ChargeNest24.
By visiting our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service, including all policies referenced herein.
If you do not agree with these Terms, you may not access or use our website or services.
2. Eligibility
By using this website, you represent and warrant that:
• You are at least the age of majority in your jurisdiction.
• You have the legal capacity to enter into binding agreements.
• You will not use our products or services for unlawful purposes.
• You will comply with all applicable laws and regulations.
3. Products and Services
ChargeNest24 offers consumer electronics, charging accessories, mobile accessories, and related products.
We reserve the right to:
• Refuse service to anyone at any time.
• Limit product quantities.
• Modify product descriptions, specifications, pricing, or availability without notice.
• Discontinue products at any time.
Product images and videos are provided for illustrative purposes. Actual products may vary slightly due to manufacturing updates, display settings, lighting conditions, or packaging changes.
4. Pricing and Payments
All prices displayed on our website are shown in United States Dollars (USD) unless otherwise stated.
Prices displayed on our website do not include local taxes, customs duties, import fees, brokerage fees, Value Added Tax (VAT), Goods and Services Tax (GST), or other governmental charges that may apply in the destination country.
International customers, including customers located in the European Union, United Kingdom, Switzerland, Canada, and other jurisdictions, may be subject to local import duties, VAT, GST, customs fees, brokerage fees, or other governmental charges imposed by local authorities upon importation or delivery.
These charges are determined by the destination country's customs or tax authorities and remain the sole responsibility of the customer. ChargeNest24 does not collect or remit such taxes, duties, or fees at checkout unless explicitly stated otherwise.
Payments are securely processed through Shopify Payments and authorized payment providers.
We do not store complete payment card information.
We reserve the right to:
• Correct pricing errors.
• Cancel orders resulting from technical errors.
• Request identity verification for high-risk transactions.
5. Order Acceptance
After placing an order, you will receive an order confirmation email.
Receipt of an order confirmation does not constitute acceptance of the order.
We reserve the right to refuse or cancel orders for reasons including:
• Product availability issues.
• Pricing errors.
• Fraud prevention measures.
• Payment verification failures.
• Violations of these Terms.
6. Shipping and Delivery
Orders are fulfilled through our international fulfillment partners and may be shipped from various fulfillment centers depending on inventory availability and destination country.
Estimated delivery times:
• United States & Canada: 7–15 Business Days
• United Kingdom: 7–12 Business Days
• Europe: 7–15 Business Days
• Switzerland & Norway: 7–15 Business Days
Processing time is typically 1–3 business days.
Delivery estimates are provided for guidance only and are not guaranteed.
Delays may occur due to:
• Customs inspections
• Carrier delays
• Weather conditions
• Public holidays
• Supply chain disruptions
• Force majeure events
Customers are responsible for customs duties, import taxes, VAT, brokerage fees, and other governmental charges imposed by local authorities unless otherwise stated.
7. Returns and Refunds
Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.
Customers should review the Return & Refund Policy before making a purchase.
8. Fraud Prevention and Chargebacks
To protect our customers and business, we actively monitor transactions for fraud prevention purposes.
We reserve the right to:
• Cancel suspicious orders.
• Request identity verification.
• Refuse service where fraudulent activity is suspected.
Before initiating a chargeback or payment dispute, customers agree to contact us at:
support@chargenest24.com
We maintain records including:
• Order confirmations
• Shipping records
• Delivery confirmations
• Customer communications
• Device and transaction information
Fraudulent or unjustified chargebacks may be disputed using available evidence.
9. Intellectual Property
All content on this website, including logos, trademarks, product descriptions, graphics, images, videos, website design, and branding materials, is the property of ChargeNest24 or its licensors.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, ChargeNest24 shall not be liable for:
• Indirect damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Data loss
• Delays caused by third-party carriers
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms limits any mandatory rights granted under applicable consumer protection laws.
11. Privacy
Your use of this website is governed by our Privacy Policy.
We process personal information in accordance with applicable privacy and data protection laws, including GDPR where applicable.
12. Force Majeure
ChargeNest24 shall not be liable for delays or failures caused by events beyond our reasonable control, including:
• Natural disasters
• War
• Government actions
• Pandemics
• Labor disputes
• Transportation disruptions
• Utility failures
• Supply chain interruptions
13. Consumer Rights
Nothing in these Terms shall limit, exclude, or restrict any mandatory consumer rights available under applicable law.
Customers residing in the European Union, United Kingdom, Canada, and other jurisdictions may benefit from additional statutory rights under their local consumer protection laws.
Where applicable law provides greater protection than these Terms, the applicable legal provisions shall prevail.
14. Governing Law and Dispute Resolution
The parties agree to first attempt resolution through good-faith negotiation.
If a dispute cannot be resolved informally, it shall be resolved in accordance with applicable consumer protection laws and internationally recognized dispute resolution principles.
Nothing in this section prevents consumers from exercising rights available under mandatory local laws.
15. Modifications
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon publication on this page.
Continued use of the website constitutes acceptance of any modifications.
16. Contact Information
ChargeNest24
Website: https://chargenest24.com
Email: support@chargenest24.com
For all questions regarding these Terms of Service, please contact us using the information above.